Studio Brass Tacks is committed to protecting your privacy. Through this policy, we want you to understand that we respect and honor your right to protect personal information.

Based on the three types of browsing on Studio Brass Tacks website (general visitors, subscribers to Studio Brass Tacks newsletter for product / project updates and customers who contact us or download brochures from websites), we have detailed the privacy policy for each situation.

For general visitors we compile visitor statistics for information purposes only. Information captured are IP address, date, access status/http status code, operating system and its interface and time of request and content of request. This data is deleted frequently.

We use cookies on our web pages. A cookie is a piece of data stored on a user’s hard drive that contains information about the user. When you visit our web sites, we send one or more cookies to your computer or other device. We may also use cookies in emails that you receive from us. A “cookie” is a small data file that is placed on the hard drive of your computer when you visit a web site. A “session cookie” expires immediately when you end your session (i.e. close your browser). A “persistent cookie” stores information on the hard drive, so when you end your session and return to the same web site at a later date, the cookie information is still available. We use cookies to improve the quality of our service when you visit our website. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, and estimate our audience size. Cookies also flag information about your activity on our website. This information helps us improve and enhance our website, making it easier for you to use. We use IP addresses to track only aggregate information regarding website traffic. We do not collect personal information via a user’s IP address. We never use cookies to save passwords or other highly confidential information.

If you provide us with your consent you can subscribe to our newsletter. After your registration we send an email to the email address specified by you. The only obligatory specification for the newsletter registration is your email address. After your confirmation we save your email address for the purpose of sending the newsletter. You can revoke your consent to the sending of the newsletter at any time and cancel the newsletter. You can declare your cancellation by sending an email to After cancellation we immediately delete your data in our system.

If you fill our contact form, we use the data provided by you, to respond to your request. Only one valid email address is needed along with name and phone number. Your data may be stored in a customer relationship management system (“CRM system”) or a comparable system. The personal data collected by us for use of the contact form is automatically deleted after completion of your request

We also use the Google services whose privacy policy as well as the terms of use and information on technologies used by Google can be found here:

This website uses Google Analytics, a web analysis service that uses cookies (text files stored on your computer), to enable an analysis of your use of the website and to continuously improve our services and make them more interesting. You may prevent cookies from being saved by using the appropriate settings in your browser software; nevertheless, we would like to make you aware of the fact that, in this case, you will not be able to use all of the website’s functions to their full extent. In addition, you may prevent Google from recording the data created by the cookie and data related to your use of the website (incl. your IP address) and prevent Google from processing this data by downloading and installing the browser plug-in available below:

Studio Brass Tacks realises that it is a privilege to have you as a customer, or to otherwise be entitled to process your personal data and is firmly committed to safeguarding your personal information. We use secure connections with SSL to protect information when it is transferred from the internet browser to Studio Brass Tacks. We also use internal security measures to limit access to databases containing identifiable personal data.

At times, we provide links our customers may be interested in, including links to social media sites such as Facebook, Linkedin, Instagram and Pinterest. Studio Brass Tacks is not responsible for these websites, which have their own privacy policies and privacy practices to which you may be subject. When visiting our space on social media or other apps or tools, you will be subject to those websites’ privacy policies. If you visit our website through a link from another website, you may be subject to that website’s privacy policy as well. If you choose to explore these websites and services, we suggest that you carefully review their individual privacy policies.

Studio Brass Tacks will cooperate with government and law-enforcement officials and private parties to enforce and comply with the law. We may disclose personal information and any other information about you to government or law-enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas); to protect the safety, property or rights of Studio Brass Tacks or of any ; to prevent or stop any illegal, unethical or legally actionable activity; or to comply with the law.

Studio Brass tacks supports and adheres to the guidelines and practices adopted internationally. In doing so, we agree to comply with a customer’s requests to not share their information with other companies or to contact them for marketing purposes by postal mail, telephone, email or through online behavioral advertising. If at any time, as a customer, you believe Studio Brass Tacks is not committed to its Privacy Policy, please contact us at

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our website as applicable. Those changes will go into effect on the effective date posted in the notice and at the end of the revised Privacy Policy. The new policy will apply to all current and past users of our web sites and will replace any prior policies that are inconsistent. Your continued use of our website or other services constitutes your acceptance of the practices described in the revised Privacy Policy.

To contact us with a question, problem, or concern, please send us an email at at

Effective date: 01.01.2021


By using the website you agree to follow the terms of use in their current applicable version. Please refer to these terms of use at regular intervals in order to stay up-to-date with the information provided here. The following terms of use in their current applicable version apply to the use of our website.


Studio Brass Tacks makes every effort to ensure the website is accessible at all times. Nevertheless, technical issues or maintenance may result in the website temporarily not being accessible with or without advance notice. Users do not have the right to demand uninterrupted access to the content of the website. Studio Brass Tacks is entitled to change the information on the website or stop providing the website at any time without notice.


As the website offers some pages that show regional and/or international content, not all of the products/services shown are necessarily available in your country. In case of doubt, please send an email to:


Products in stock will be delivered within 2 to 4 weeks depending upon the location of your project, as international shipments may require additional lead-time. Bespoke products will require additional production time. Special Order lead times will vary due to raw material availability and manufacturing processes, which will be communicated at the time of order processing. 


We warrant our products to be free of defects in material and workmanship. It is customer’s responsibility to notify us of visible defects and variances within 15 days of delivery. Please request for our Warranty document.


All of the content of this website (including text, images, audio/visual material, databases, designs and logos) are copyright and intellectual property of Studio Brass Tacks. Furthermore, content provided by third parties cannot be freely used if protected as the intellectual property of the legal owner in question or protected by other rights. You are permitted to view, print out or use this content for product presentations. A note indicating the copyright of Studio Brass Tacks must be included on each copy of the copyright-protected material.


6.1 General principles

Users visit and use the website at their own risk. We do not accept liability for slight negligence, provided the resulting damages do not involve death, bodily injury, damage to health. Liability for the failure to fulfil obligations that can only be met through the proper performance of the contract and that users can reliably trust to be fulfilled (‘essential contractual obligations’) remains unaffected.

6.2 Liability for our own content

All content provided to users on this Website is compiled with great care. Nevertheless, Studio Brass Tacks cannot guarantee (either explicitly or implicitly) that all of the content published on the website is precisely accurate, complete, reliable or up-to-date. In particular, Studio Brass Tacks only accepts liability for any direct or indirect, random or consequential damage resulting from visiting the website or using the information, documents, instructions or recommendations published on this website or from the temporary inaccessibility of the website in the case of the general principles set out in Point 6.1 of these Terms of Use.

6.3 Links

Our Website may contain electronic references (‘links’) to external webpages provided by third parties. We provide these links solely for the purposes of information and as an additional service to users of our website; these links should not be interpreted as our recommendation, agreement with or support for the linked content or as our adoption of the content as our own. We were not aware of any illegal content on the linked webpages at the time we published the links. Nevertheless, we do not have any influence over the design of the linked webpages or the accuracy of their content; the operators of the webpages in question are solely responsible for this. We therefore accept no liability for and cannot guarantee the existence, accuracy, completeness, currentness or legality of the design of the linked webpages or their content. Should you become aware of a violation of the law, please inform us at so that we can remove the links in question.

6.4 Liability for improper use of the Website

In consideration of the limitations set out above in Point 6.1 of these Terms of Use, we especially do not accept any liability for unauthorised access by third parties to the content of the Website or tampering by third parties, or for any transmission of computer viruses, computer worms, Trojan horses or other malware. Users are responsible for taking their own precautions to protect their own computers from such malware, and specifically for installing antivirus software and using up-to-date antivirus definitions.


You have the opportunity to download brochures and product information sheets, installation instructions and other documents from our website. These documents can be found on the webpages for the individual products.

By using this function you are stating that you are authorised to provide the name, phone number and email address of the recipient to us. This data will only be used to send the email.


Studio Brass Tacks is entitled to enlist third parties to carry out work on our behalf in order to fulfil our contractual obligations or request that users fulfil their contractual obligations under these Terms of Use.


Studio Brass Tacks is entitled to assign the rights and obligations arising from this agreement to third parties without having to announce this separately.


Information on how your personal data is collected and processed as part of the use of the website can be found in our Privacy Policy Statement.


Studio Brass Tacks can amend these Terms of Use at any time. Studio Brass Tacks will publish amendments and supplements to these Terms of Use on the website. Immediately upon their publication, these Terms of Use will become effective as of the next time the user visits the website. The Terms of Use that are in force at the time at which the website is used shall apply in each case.

Last updated: 01.01.2021